{
  "url": "https://openlegislation.uk/eu-decision-2019-425/schedule-ANNEX II/division-3./division-3.1.",
  "json_url": "https://openlegislation.uk/eu-decision-2019-425/schedule-ANNEX II/division-3./division-3.1..json",
  "legislation": "eudn/2019/425",
  "legislation_title": "Council Decision (EU) 2019/425 of 12 March 2019 on the position to be taken on behalf of the European Union within the Joint Committee established by the Agreement between the European Union and the Kingdom of Norway on administrative cooperation, combating fraud and recovery of claims in the field of value added tax",
  "legislation_url": "https://openlegislation.uk/eu-decision-2019-425",
  "path": "schedule/ANNEX II/division/3./division/3.1.",
  "kind": "division",
  "number": "3.1",
  "heading": "SCOPE OF THE CCN/CSI SLA",
  "text": "Article 5 of the Agreement specifies that ‘A service level agreement ensuring the technical quality and quantity of the services for the functioning of the communication and information exchange systems shall be concluded’.\nThis CCN/CSI SLA sets out the relationship between and the Commission (Service Provider) and the Kingdom of Norway (Service Requester), concerning the operational phase of the Common Communication Network / Common System Interface system (‘CCN/CSI system’).\nIt defines the required level of the service provided to the Service Requester. It also provides for a mutual understanding of service level expectations and the responsibilities of the involved Parties to the SLA.\nThis document describes the services and service levels provided currently by the Service Provider.\nAll targets referred to in the CCN/CSI SLA will be applicable under normal working conditions only.\nIn case of events of force majeure, no Party shall be liable for any failure to perform its obligations where such failure is as a result of natural disaster (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or long-term failure of the commercial electricity grid.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eudn/2019/425/schedule/ANNEX II/division/3./division/3.1.",
    "retrieved_at": "2026-11-01T15:12:47.334120+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}